Our Commitment To Patient Safety During The Coronavirus Pandemic

Doctor Brent Kolb and Doctor Derek Robison standing inside the office

At Dexter Family Dentistry, our team is doing their absolute best to safely see patients within the constraints of the COVID-19 pandemic. Unfortunately, we’ve had to cancel, delay, or reschedule many appointments, and we deeply appreciate your loyalty and patience. We understand that many patients have questions about the enhanced safety measures we’re taking during the coronavirus pandemic. Our dentists, hygienists, dental assistants, and office staff are committed to providing a safe environment for patients who choose to visit our office.

We’ve Stepped Up Infection Control Measures

Nothing is more important to us than the health and safety of our patients, employees, and the community at large. Our practice stays up to date on any new infection control recommendations issued by the CDC, ADA, MDA (Michigan Dental Association), OSHA, OSAP and state and local health departments. All infection control procedures are in accordance with or exceed these recommendations.

We’ve installed plexiglass guards at our front desk, and all office staff are required to wear masks. Also, our dentists and clinical team members wear PPE, such as face shields, N-95 respirators, safety glasses, head coverings, and surgical gowns.

We’ve removed all nonessential items from our exam and treatment rooms. Each room is thoroughly disinfected, and protective coverings are replaced between patient visits. Common areas, such as restrooms and the waiting room, are frequently cleaned and disinfected as well. These are just a few of the infection control measures we’re taking at Dexter Family Dentistry to ensure the well-being and safety of everyone who enters our office.

Making An Appointment

We’ve implemented a scheduling system that’s designed for optimal patient and staff safety. There is minimal overlap of dental hygiene and dental treatment appointments to minimize the release of dental aerosols into the air. Although you may have fewer scheduling options, these measures are safer and reduce wait times during your dental appointment.

If you’re experiencing a dental emergency, we’ll do everything we can to see you as soon as possible. If you had an appointment scheduled during the COVID-19 closure, PLEASE call us to reschedule. Our new scheduling system is an adjustment for everyone, and it may take a little longer than usual to get in for routine appointments and procedures.

Patient information and forms are available on our website and can be filled out ahead of time. We appreciate your patience and understanding as we work to serve you through these challenging times.

What To Expect At Your Appointment

Before your appointment, our office staff will contact you to ask COVID-19 screening questions. We will ask you these same questions and take your temperature when you arrive at the office. For now, we’re not using our traditional waiting room system to limit the number of people in the office. Please stay in your car and text or call us at 734-426-9000 when you arrive. We’ll call or text you back when we’re ready for you to enter the building.

We ask that you practice social distancing by keeping six feet between you and others when possible. Unless you’re with a child or helping someone who needs assistance getting into the building, we ask that only those getting treatment enter the office.

Our entrance and exits are now separate. Please enter through the main entrance, which is located on the western side of the building under the blue awning. We’ve posted signs that clearly indicate where to go and where you should stop for further direction. You may exit through the single glass door facing Dan Hoey Road on the northern side of the building.

We Look Forward To Seeing You

Although there are lots of changes in our office and the way we see patients, we’re delighted to be back and can’t wait to see you. As always, Dexter Family Dentistry is dedicated to providing compassionate, exceptional dental care for the whole family. We are honored that you’re placing your trust in us and appreciate your loyalty. If you have any questions or concerns about our new policies and procedures, please don’t hesitate to contact us. We look forward to seeing you soon!

Contact Us To Schedule An Appointment

As always, our staff and dentists at Dexter Family Dentistry are committed to the health and safety of our patients during the coronavirus pandemic.  To schedule an appointment, contact us online or text or call us at 734-426-9000.